Customer support

We usually respond in 2-3 hours during normal business hours.

Sales Support: [email protected]

Ebay Support: [email protected]

Phone number: 845-365-0900

Hours of Operation: 

Piermont location 

Piermont, NY location Fall/Winter hours 

  • Winter hours: October 1st-April 1st 
  • Tue,- Fri: 11:00 am-6:00 pm
  • Sat: 10:00 am-6:00 pm
  • Sun: 10:00-5:00 pm
  • Closed Mondays

Contact us

Pay Sales Tax

  • Do I have to Pay Sales Tax?

    Piermont Bicycle Connection collects sales tax for certain items purchased at our New York retail store or shipped to the following states:

    • Alabama
    • Arizona
    • Arkansas
    • California
    • Colorado
    • Connecticut
    • Florida
    • Georgia
    • Hawaii
    • Idaho
    • Illinois
    • Indiana
    • Iowa
    • Kentucky
    • Louisiana
    • Maine
    • Maryland
    • Massachusetts
    • Michigan
    • Minnesota
    • Mississippi
    • Nebraska
    • Nevada
    • New Jersey
    • New Mexico
    • New York
    • North Carolina
    • North Dakota
    • Ohio
    • Oklahoma
    • Pennsylvania
    • Rhode Island
    • South Carolina
    • South Dakota
    • Tennessee
    • Texas
    • Utah
    • Vermont
    • Virginia
    • Washington
    • Washington D.C.
    • West Virginia
    • Wisconsin
    • Wyoming

    The amount of tax charged on your order will depend on the type of item purchased and the destination of the shipment. Certain items may be exempt from sales tax, depending on state and local laws. The sales tax actually charged will be calculated when your order is shipped and will reflect applicable state and local taxes. Factors can sometimes change between the time you place an order and the time of credit card settlement, which could affect the calculation of sales tax. The sales tax amount applied to your order during the checkout process is our best estimate and may differ from the amount ultimately charged. If an item is subject to sales tax in the state to which the order is shipped, tax is generally calculated on the total selling price of each individual item, which can include shipping and handling fees.

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